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| July 2010 »
This article has moved to here: Zappos and Hsieh: the best word of mouth marketer ever?
Posted by Steve Seager on Tuesday, June 29, 2010 at 16:53 in customer loyalty, marketing | Permalink
case study, customer service, loyalty, word of mouth, zappos
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This article has moved to here: Unilever Benelux and social media: playing catch up?
Posted by Steve Seager on Monday, June 21, 2010 at 12:03 in brand, consumer behaviour, marketing, purchase funnel, social media | Permalink
brand, case study, social media, unilever